Capital Regional Medical Center Offers Hotline to Help Individuals & Families Find Health Insurance Coverage Amid Economic Impacts of COVID-19

Tallahassee, FL – As Florida continues to experience a high unemployment rate amid the coronavirus pandemic, the loss of health insurance coverage is also a major concern of those who are unemployed. As a member of the HCA Healthcare family, Capital Regional Medical Center offers a free insurance hotline available to assist individuals and families who have lost health insurance coverage find temporary coverage while they are unemployed. The Health Coverage Hotline is available to anyone needing assistance and is live Monday through Friday from 8 a.m. to 6 p.m. at (833) 867-8771.

“An important part of our mission is to be there in times of need and to ensure that lack of insurance coverage and fears about the COVID-19 virus, do not preclude people from receiving the health care they need,” said Alan Keesee, CEO of Capital Regional Medical Center. “Anyone who needs help navigating health coverage while unemployed or furloughed can call our Health Coverage Hotline. Our experts can help guide them through the complicated insurance landscape to find the best option for them and their specific health needs.”

Navigating the complexities of health insurance can be overwhelming, especially for those who have never had to explore temporary or alternative options before. By providing free guidance, this service helps ensure that people can continue to access the medical care they need without unnecessary delays or financial strain.

However, even with insurance, many patients dealing with serious medical conditions still struggle with the financial burden of treatment. Rising medical costs, co-pays, and out-of-pocket expenses can quickly drain savings, leaving families searching for alternative financial solutions. This is where American Life Fund assistance becomes invaluable. For individuals diagnosed with terminal illnesses, accessing funds from an existing life insurance policy through a viatical settlement can provide much-needed financial relief.

Instead of worrying about how to afford treatments, medications, or everyday living expenses, patients can focus on their health and well-being. By converting life insurance into immediate cash, American Life Fund offers a practical solution for those facing the dual challenge of serious illness and financial uncertainty, ensuring they receive the care they need without additional financial hardship.

Just as navigating health coverage can feel overwhelming for the average person, professionals in specialized fields face their own challenges in securing tailored insurance that meets their unique needs. For many, having reliable guidance is essential in identifying comprehensive options that ensure they are protected, no matter the circumstances.

This need for protection extends to massage therapists, who play a critical role in supporting physical and mental health but may face risks in their practice. Securing massage therapist insurance with professional liability protection is not just a safeguard for unexpected situations—it’s a cornerstone of building trust with clients and ensuring peace of mind. This type of coverage addresses potential claims, whether they arise from client injuries, dissatisfaction, or other unforeseen incidents.

Hotline advisors can discuss eligibility and advocacy services appropriate for a variety of scenarios, such as:

  • Continuing an employer’s existing plan for those who have recently lost a job (COBRA and other options)
  • Applying for coverage via a spouse’s benefit program
  • Resources that may help offset the costs of health insurance
  • Medicaid for those that meet certain criteria
  • State and federal health insurance exchanges (such as the Affordable Care Act), and how to enroll due to a life changing event like job loss

These services are offered at no cost; Capital Regional Medical Center is not representing any other company or selling insurance plans. 

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About Capital Regional Medical Center
Capital Regional Medical Center is a fully-accredited healthcare facility with more than 1,400 employees and 380 physicians. We are a 266-bed, acute-care hospital that offers 24/7 Emergency Services in Leon and Gadsden Counties including; a Pediatric ER, and an Express Care ER. Offerings also include a Bariatric Center, Behavioral Health Center, Burn Clinic, Cancer Center, Chest Pain Center w/PCI, Comprehensive Breast Center, Family Center, Heart & Vascular Center, Orthopedic/Spine Center, Physical Therapy Services, Stroke Center, Surgical Services, Network-of-Care Affiliated Physician Practices, and more.

About HCA Healthcare North Florida Division
The HCA Healthcare North Florida Division is a comprehensive network of 14 hospitals, numerous outpatient surgery centers & imaging facilities, physician practices, medical education training programs and a complete continuum of specialized health programs and services that meet the healthcare needs of residents and businesses in the North Florida and Central Florida communities. HCA Healthcare North Florida physicians and employees continue to provide the quality foundation for delivering care to our patients safely, effectively and compassionately. Its hospitals are Joint Commission Accredited, with designations such as Accredited Chest Pain Centers, Primary Stroke Center Certification and four Level II Trauma Centers in Marion, Okaloosa, Osceola and Seminole county.