Change By Design Helps Resolve Cultural Competency Issues For Florida Non-Profit

In June, Dr. Sue Ebbers interviewed numerous key performers at a large Florida non-profit to gain insight and perspective on new staff deficiencies. Minimal or a complete lack of business acumen was one of eleven key cultural competency issues the team targeted for improvement. The first step to address this escalating problem included building a turnkey eLearning storyboard so that internal staff could implement within their systems. Now it is on to phase 2: building a framework for a journey-based curriculum. Members of The Chamber can visit to read more about this project, and may contact Dr. Ebbers at (850) 445-6303 or with any questions or comments.