Operations/Merchandising Manager, Hearth & Soul

  • Responsible for overall operational effectiveness and efficiency of Hearth and Soul operations in support of customer service excellence
  • Responsible for inventory receipt, check in, pricing and storage… Leeds inventory count process
  • Communication and Coordination with Buyer (Susie) and Assistant Buyer(Brittani) to enhance buying productivity – right products at right times… balancing Tallahassee and Austin needs
  • Responsible for organization/efficiency of store rooms
  • Responsible for communication to Customer Service Team regarding new inventory receipts … develops necessary tear sheets for selling
  • Responsible for Merchandising and Display to maximize sales and service
  • Assists Customer Service Manager(Candice) with Design Projects
  • Responsible for House Management… upkeep, maintenance and supplies, technology needs, landscaping
  • Develops and manages Supplies budgeting, ordering and spending including selling supplies such as packaging
  • Assists with shipping and other customer fulfillment needs for in store and e commerce delivery as necessary
  • Involvement with special projects such as holiday window
  • Store Management Coverage and Customer Service as necessary

To Apply, contact Hearth & Soul